At Gamogamez, we strive to deliver your favorite gaming gear quickly, safely, and reliably. We understand the excitement of receiving your order and we work hard to ensure your experience is as smooth as possible.

Shipping Policy

Order Processing Time

All orders are processed within 2–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

After shipping, orders are typically delivered within 7–10 business days, depending on your location and courier service availability. Delays due to unforeseen circumstances (e.g., courier issues or weather conditions) may occasionally occur.

Shipping Confirmation & Tracking

Once your order is shipped, you’ll receive a confirmation email with tracking information. The tracking number becomes active within 24 hours of dispatch.

Returns, Replacements & Refunds

We want you to love your purchase from Gamogamez. If something isn’t right, we’re here to help. Our return and replacement policy covers the following cases:

Eligibility for Returns & Replacements

1. Incorrect Product Received

If you receive the wrong item:

  • Send an email to support@gamogamez.in with your order number and a clear photo of the received product.

  • Once verified, we’ll arrange a free pickup and send you the correct item at no extra cost.

  • Note: The product must be unused and returned in its original packaging.

    The returns would happen within 3 to 4 days .

2. Damaged Product on Arrival

If your item is damaged in transit:

  • Email us within 2 days of delivery with a photo of the damaged item and an unboxing video for verification.

  • Once confirmed, we’ll send a replacement within 4–5 business days.

3. Missing Items

If any part of your order is missing:

  • Check if it was split into multiple shipments.

  • If items are still missing, contact us with your order number, and we’ll ship the missing items immediately.

Important Notes

  • Timely Reporting: All issues must be reported within 2 days of receiving your order.

  • Non-Returnable Items: Due to hygiene and resale restrictions, products are not returnable unless they arrive damaged or incorrect.

  • Used Products: We cannot accept returns of used items.

Refund Policy

Refunds for Incorrect or Damaged Items

Once the returned item is received and inspected:

  • A refund will be credited to your original payment method within 5–7 business days.

Refunds for Missing Items

If we are unable to ship a replacement for missing items, a refund will be issued for the full value of the missing item(s).

Contact Us

Have questions or need help with a return?
Email our support team at: support@gamogamez.in

We’re always here to support your passion for play.